We apologize that there are issues with the Ibotta app operating properly. Please try the steps below to help you resolve the issue.
To force your app to close:
- Double tap the Home button to bring up all open applications.
- Swipe up on Ibotta to force the app to close.
- Depending on your device and version, open the Task Manager/Switcher.
- Swipe right on Ibotta or tap the 'X' in the right-hand corner.
To refresh your device and app:
iOS & Android
- Force close the Ibotta app (see above).
- Close all apps: Swipe up on all open applications.
- Restart your device.
- Update to the latest version of Ibotta.
In most cases, this should help resolve any minor technical issues that you may be experiencing. If you are still having issues, please contact our Care Team for further assistance.