Follow these steps to help ensure that you receive credit on Amazon:
**IMPORTANT: Online Shopping offers are only valid when the online retailer's website or app is launched from Ibotta. Be sure not to break this direct link from the Ibotta app.**
Step 1: Tap Amazon from the Online Shopping page or Home.
Step 2: Tap on the teal "Shop" button of the applicable category. Users may be redirected to the specific category or the Amazon homepage. [Download the Amazon app if desired].
Step 3: Make a purchase.
Step 4: Once your order ships, your purchase will post as "pending" in your Activity Stream. If parts of your order ship separately, each shipment of the order will post as they ship. Amazon offers can be credited within 45 days of shipment depending on the seller.
Frequently Asked Questions
Do I need to verify anything?
Nope! As long as you have successfully used our Online Shopping process, you will be credited once your order is fully processed.
Amazon offers only qualify for the categories from which the item(s) is purchased. Additional item level offers do not apply.
Do I need to have Amazon Prime to get my rebate?
Nope! You may already have your Prime account set-up but it is not necessary to have a Prime account to receive an Ibotta offer. Don't have a Prime account, but want one? Check your app for the current offer.
Note: The Amazon Prime offer, if available, is only for NEW Annual Prime Accounts. Please review the offer details and exclusions here.
How long will it take for me to receive my offer from the Online Shopping purchase?
Amazon offers will show up as "pending" and will be credited within 45 days of shipment. Please note that Third Party Sellers may have longer or shorter pending periods.
Amazon Prime rewards will be sent to your email in the form of a gift card. If you did not receive your gift card, try troubleshooting here.
Can I make multiple purchases?
Yes! Each Ibotta offer can be used for multiple Amazon purchases. Be sure to access the appropriate Amazon category offer within Ibotta prior to each purchase. Additional purchases made with Amazon, without accessing the Ibotta offer, will not be eligible for credit.
Are there any exclusions?
Yes, for purchase exclusions, please visit our updated article on exclusions. Please note that items already in your cart, prior to accessing Amazon through Ibotta, will not be eligible for credit.
Will this count towards my teamwork and other applicable bonuses?
Yes, but your account will not reflect the Online Shopping credit until the offer status changes from pending to complete.
What if I cancel or return my order?
We will be notified of your return/cancellation and the credit will be deducted from your account.
Is a purchase on Amazon's website eligible for Ibotta credit?
No, in order to receive credit, you must successfully use the Online Shopping process, starting in the Ibotta app.
What do I do if my item has shipped but it is not pending in my Ibotta account?
Depending on the order and the seller, it may take a variable amount of time for your offer to show up as pending in your account. If it has been 72 hours after your item has shipped, ensure that it is eligible for offer credit, and send our Support Team a note here.
**IMPORTANT: Online Shopping offers are only valid when the online retailer's website or app is launched from Ibotta. Be sure not to break this direct link from the Ibotta app.**
Online Shopping