Follow these steps to help ensure that you receive cash back on Amazon:
**IMPORTANT: Online Shopping offers are only valid when the online retailer's website or app is launched from Ibotta. Be sure not to break this direct link from the Ibotta app.**
Step 1: Tap Amazon from the Online Shopping page or Home.
Step 2: Tap on the teal "Shop" button on the offer of your choice
Step 3: Make a purchase.
Step 4: Once your transaction is complete you will receive cash back on qualifying offers in 7 days. If you do not see cash back in 7 days please contact our Ibotta Care team.
Frequently Asked Questions
Do I need to verify anything?
Nope! As long as you have successfully used our Online Shopping process, you will be awarded once your order is fully processed.
Which Amazon products qualify for cash back?
Be sure to check the offer details to learn which categories are available for cash back! If you purchase an item from Amazon that does not fit into one of the categories eligible for cash back, you will not receive cash back for that item. Storewide Amazon offers only qualify for items purchased within the applicable category (which will be clearly displayed in the offer name, and offer details).
Do I need to have Amazon Prime to get my offer?
Nope! You may already have your Prime account set up but it is not necessary to have a Prime account to receive cash back on Amazon products.
Note: The Ibotta offer for Amazon Prime, if available, is only for NEW Annual Prime Accounts. Please review the offer details.
How long will it take for me to receive my cash back from the Online Shopping purchase?
Amazon offers will show up as "pending" and will be awarded 7 days after the transaction date.. Please note that Third Party Sellers may have longer or shorter pending periods.
Amazon Prime rewards will be sent to your email in the form of a gift card. If you did not receive your gift card, try troubleshooting here.
Can I make multiple purchases?
Yes! Each Ibotta offer can be used for multiple Amazon purchases. Be sure to access the appropriate Amazon category offer within Ibotta prior to each purchase. Additional purchases made with Amazon, without accessing the Ibotta offer, will not be eligible for cash back.
Are there any exclusions?
Yes, for purchase exclusions, please review the offer details. Please note that items already in your cart, prior to accessing Amazon through Ibotta, will not be eligible for cash back.
Will this count towards my applicable bonuses?
Yes, but you will not receive cash back for your bonus until the retailer verifies your purchase which can take up to 90 days. It's possible you will receive cash back for the offer prior to the applicable bonus.
What if I cancel or return my order?
We will be notified of your return/cancellation and the cash back will be deducted from your account. This deduction may take up to 1 month after the return/cancellation is made.
Is a purchase on Amazon's website eligible for Ibotta cash back?
Cash back is only eligible for Amazon purchases that were made by launching Amazon from the Ibotta app or browser extension.
What do I do if my item has shipped but is not pending in my Ibotta account?
Depending on the order and the seller, it may take a variable amount of time for your offer to show up as pending in your account. If it has been 72 hours after your item has shipped, ensure that it is eligible for offer cash back, and send our Support Team a note here.
**IMPORTANT: Online Shopping offers are only valid when the online retailer's website or app is launched from Ibotta. Be sure not to break this direct link from the Ibotta app.**
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Online Shopping