We're sad to see you go! Thank you for trying out the Ibotta app.
Please note that deactivated accounts will still be subject to maintenance fees (these are only charged from your Ibotta cash back balance, not to your credit or debit card) Learn more here.
If you use an iOs mobile device, you may be able to deactivate the account yourself. Follow the instructions here.
Please submit a ticket in our Help Center and select "Deactivating My Ibotta Account" from the drop-down menu. Our team will be happy to help with and confirm your cancellation.
If you are having trouble accessing your account, please submit a ticket and select "Deactivated/Suspended Account".
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Account & Troubleshooting