Did you miss an offer during your original submission? Receipt marked "unreadable"?
If you missed something the first time or were unable to get credit for your offers, you may send us your receipt again through the Ibotta app just as you had originally.
Refresh your offers by “pulling down” the top of your Featured Screen. Please note, it may take up to 12 hours for an offer to return to your gallery. When the offer returns to your gallery, please follow the steps for manual receipt submission and send us your receipt again as you did the first time.
If you missed adding the quantity of a multiples offer, check here for more information or please write our Care Team so we may assist you.
For any further questions or concerns as to why your receipt may not have been accepted, please view our page here.
**Please note: This process is for manual (non-loyalty card) retailers only.**