Please submit a request to our Care Team to change the current phone number that is linked to your Ibotta account.
When you submit a request to change the phone number linked to your account, please include your currently linked number in the description so that our Care Team can verify and remove the number. Once the number is removed by our Care Team, you can link your new number in the app. Here’s how:
- Go to “Verify device” on the Account tab.
- Select the “Link your phone number” option.
- Enter your new number.
- Enter the verification code you received on your phone.
- Tab on “Verify”.
Submit a request to change the phone number linked to your Ibotta account here.
- If you cannot remember the currently linked number, we will be unable to make changes to your account.
Looking for Ibotta Help, but Faster?
Every day our savers find fast assistance in the Ibotta Community. Check it out to see if your question might be answered more immediately by other Ibotta users. Search your topic or log in to leave a question for the Community. Replies typically come through in a few hours or less!
Account & Troubleshooting