Bonuses are an easy way to earn extra bucks in your account.
However, similar to our offers, they can be reversed depending on the situation. A bonus can be reversed for the following reasons:
- Your purchase, or product, was returned or canceled. When your purchase is verified, you will earn the bonus credit associated with any applicable bonuses. If your purchase is returned or canceled, your offer credit and bonus credit will be reversed.
- Your offer did not meet the qualifications and this offer contributed to a larger bonus. When you work towards a bonus that requires a specific purchase or number of redemptions, you will earn the bonus credit once you complete the bonus. If we determined that a product that was claimed for an offer does not meet the qualifications, your offer credit and bonus credit will be reversed.
- Your teammate had an offer or bonus that was reversed. When you participate in teamwork, you work towards a group monetary goal to earn bonuses faster. If a teammate has an offer or bonus reversed that contributed to the overall team goal, your bonus credit might be reversed.
- The teamwork bonus can only be reversed if the earnings of the team for that level do not exceed the goal. In many cases, another teammates' earnings will more than make up for the reversal.
If your bonus is reversed, take a look at what the bonus is called. A teamwork bonus is the only bonus that can be reversed by a teammate. For a personal bonus, take a look at your notifications to see if you can find any reversed offers. If you feel that our system made a mistake or you would like your account reviewed, please write to us using Submit Request at the top.