You might notice that your friend has a retailer or offer that you don’t have, and vice versa. This is Ibotta doing its best to bring you offers that are relevant to you! Please know that we always aim to distribute offers fairly, and what is available to you within the app is largely determined based on your use of the app. Ibotta does not guarantee that all offers, retailers, or bonuses will be available to all users at any given time. We appreciate your understanding, and look forward to bringing you new and exciting offers soon!
Articles in this section
- Help: Why does my friend have offers or bonuses I do not?
- Help: I am having trouble connecting my loyalty card or account.
- Help: I did not receive credit on my loyalty purchase.
- Help: My friend has a bonus or offer that I don't have.
- Help: The barcode does not match.
- Help: I did not get credit for my offer(s).
- Help: I can't find a product in my store.
- Help: The barcode on my receipt won't scan.