How do I sign up for text alerts?
Stay in the know with text alerts by submitting your Ibotta account email address and phone number on this page.
What type of text messages will I receive from Ibotta?
Ibotta will send text messages to make you aware of our special offers, new bonuses, seasonal events, product updates, referral programs, and more!
**Please note: Ibotta will never request verification of personal information such as your birthday or payment method via text message.**
How do I request Ibotta Care help via text messages?
Request Ibotta Care support by texting HELP to 68316, and you will receive a response with information on how to submit a support ticket.
**Please note: Click through our FAQs on Online Shopping, Earn Offers, Bonuses, Withdraw cash, and Gift Cards prior to submitting a support ticket.**
How do I unsubscribe from Ibotta text messages?
Unsubscribing from Ibotta text messages is easy! Simply text STOP to 68316 to immediately opt out of receiving Ibotta text messages.
Why is Ibotta sending me text messages from different numbers?
Ibotta utilizes different numbers to provide Savers with different types of information! For example, you will receive text messages from different numbers for Ibotta Care help requests versus phone verification requests.
What if I update my phone number, but still want to receive SMS message?
If you get a new phone number, please re-subscribe to SMS by clicking here.
Looking for Ibotta Help, but Faster?
Every day our savers find fast assistance in the Ibotta Community. Check it out to see if your question might be answered more immediately by other Ibotta users. Search your topic or log in to leave a question for the Community. Replies typically come through in a few hours or less!