What type of text messages will I receive from Ibotta?
Ibotta will send you text messages to make you aware of our special offers, new bonuses, seasonal events, product updates, referral programs, and more!
**Please note: Ibotta will never request verification of personal information such as your birthday or payment method via text message.**
How do I request Ibotta Care help via text messages?
Request Ibotta Care support by texting HELP to 68316, and you will receive a response with information on how to submit a support ticket.
**Please note: Click through our FAQs on Online Shopping, Earn Offers, Bonuses, Withdraw cash, and Pay with Ibotta prior to submitting a support ticket.**
How do I unsubscribe from Ibotta text messages?
Unsubscribing from Ibotta text messages is easy! Simply text STOP to to 68316 to immediately opt-out of receiving Ibotta text messages.
Why is Ibotta sending me text messages from different numbers?
Ibotta utilizes different numbers to provide Savers different types of information! For example, you will receive text messages from different numbers for Ibotta Care help requests versus phone verification requests.
What if I update my phone number, but still want to receive SMS message?
If you get a new phone number, please re-subscribe to SMS at the following link: https://home.ibotta.com/features/mobile-app/text-alerts/
**Please note: SMS Support is a new feature in testing, and is not available to all Savers at this time.**