When you cannot find a bonus within your account after following the clues, it can be frustrating. Please return to the clue you received in the email to locate the bonus in your account.
- I found the bonus but it isn't appearing in my account.
- Congratulations on locating the bonus! It can take up to an hour before the bonus appears in the Bonuses section of your account. Also, once the bonus is available, you will receive a push notification. Please be sure to change your settings within the app to allow these notifications to appear.
If you experience any further issues with your hidden bonuses, please write our Care Team with as many details as you can provide and we will be happy to take a look at your account.
Bonuses & Earning Bonuses