If your gift card QR code or barcode will not scan at the register, brighten your phone screen and try again.
|
You should also ask the cashier to manually enter the numerical gift card number listed under the gift card QR code or barcode.
If you’re unable to use the gift card at checkout, the balance is still stored and can be used for a future purchase from that retailer, in-store or online!
If you continue to have issues using your gift card, submit a request to our team using Carlotta, our automated chat bot, for assistance. |
 |
Looking for Ibotta Help, but Faster?
Every day our savers find fast assistance in the Ibotta Community. Check it out to see if your question might be answered more immediately by other Ibotta users. Search your topic or log in to leave a question for the Community. Replies typically come through in a few hours or less!
Gift cards