All gift card transactions are considered final.
If you’ve made a purchase using your gift card and would like to return the product or service and not the gift card, see our article on returning items purchased with a gift card from Ibotta.
Gift cards purchased in the app are digital, but work just like physical gift cards and can always be used for a future purchase from that retailer, either online or in-store.
If you encounter any issues completing a gift card transaction or making a purchase with your gift card, please contact our Care team for assistance.
Looking for Ibotta Help, but Faster?
Every day our savers find fast assistance in the Ibotta Community. Check it out to see if your question might be answered more immediately by other Ibotta users. Search your topic or log in to leave a question for the Community. Replies typically come through in a few hours or less!