Most items purchased with Pay with Ibotta can be returned, subject to the retailer’s return policy. Retailers may return the funds to your Pay with Ibotta payment code, provide you with store credit or a gift card, or refund you via an alternative method. Review the retailer’s return policy or contact them for additional information. Returning items purchased using Pay with Ibotta will not impact your previously earned rewards and will not refund your original payment method.
Articles in this section
- Help: My payment code wouldn't scan.
- Help: I want a refund of my Pay with Ibotta transaction.
- Help: My payment code never appeared.
- Help: I received an error when adding my payment method.
- Help: How do I return items purchased with a Pay with Ibotta payment code?
- Help: I never received cash back for my Pay with Ibotta purchase.