We're sad to see you go! Thank you for trying out the Ibotta app. Please be aware, deactivated accounts will still be subject to maintenance fees. Learn more here.
If you have an Apple mobile phone, you can deactivate your Ibotta account through the app. All you need to do is:
- Tap the Account icon on the bottom of the app screen
- Tap Settings
- From here you should see the Deactivate Account section, tap this to cancel the Ibotta account
- A confirmation pop-up will appear where you will click Deactivate Account as confirmation
- Your account will be turned off, and you will be brought to the home screen to log in or create an account
If you do not have an Apple device or are experiencing app issues while trying to deactivate, please submit a ticket in our Help Center and select "Deactivating My Ibotta Account" from the drop-down menu.
Account & Troubleshooting