Will a pending period affect my bonus?

What is a pending period?
A pending period is a length of time, in days, that your completed offer is placed on hold until Ibotta can verify your purchase. A pending period usually coincides with a return or exchange period and varies depending on the retailer. 

Will a pending period affect my bonus?

A bonus pending period is usually affected by Online Shopping offers, as Online Shopping bonuses are awarded when the pending period is completed.

This means that if your purchase was made today and it has a 45-day pending period, such as a pending travel purchase, your bonus will also be pending for up to 45 days. The bonus will not be given on the day that the purchase was made. If a bonus requires more than one offer qualification, you will not see the bonus’s progress update until the online shopping offer’s pending period has completed and cash back has been posted to your account balance. If your purchase is canceled or returned, your bonus may not complete or may be reversed.

• The pending period does not impact your eligibility to receive a bonus or the amount of the bonus.
• You will still receive the bonus if the purchase was made during the bonus redemption period, even if the pending period is up to 45 days.
  • The bonus will also be pending, similar to the offer, however, you will not see the bonus in your pending earnings.

*The pending period for a specific offer can be found in the offer details.

The pending period may be "up to X days", therefore some purchases may post earlier than the pending period's completion. Also, a pending period will start on the day that your purchase posts to your account as pending rather than the day that the purchase was made.

• • You can view bonuses that have expired within the past 72 hours in the Recently expired section under Bonuses in your app.
    

The app may look a little different for some–these new features will help you find all of the best content while providing a personalized experience. 

If you're looking for bonuses, trying to link a loyalty account, or want to shop by category, head over to the new Explore page. Here you can find your bonus progress, search retailer pages to link accounts, and discover more ways to earn cash back!

This also means that some articles in the Help Center may not apply to this new app experience. These new features may not be visible to all Savers yet.

 Online Shopping