What is a pending period?
A pending period is a length of time, in days, that your completed offer is placed on hold until Ibotta can verify your purchase. A pending period usually coincides with a return or exchange period and varies depending on the retailer.
Will a pending period affect my bonus?
A bonus pending period is usually affected by Online Shopping offers, as Online Shopping bonuses are awarded when the pending period is completed.
|This means that if your purchase was made today and it has a 45-day pending period, such as a pending travel purchase, your bonus will also be pending for up to 45 days. The bonus will not be given on the day that the purchase was made.
- The pending period does not impact your eligibility to receive a bonus or the amount of the bonus.
- You will still receive the bonus if the purchase was made during the bonus redemption period, even if the pending period is up to 45 days.
- The bonus will also be pending, similar to the offer, however, you will not see the bonus in your pending earnings.
*The pending period for a specific offer can be found in the offer details.
The pending period may be "up to X days", therefore some purchases may post earlier than the pending period's completion. Also, a pending period will start on the day that your purchase posts to your account as pending rather than the day that the purchase was made.
- You can view bonuses that have expired within the past 72 hours in the Recently expired section under Bonuses in your app.
Looking for Ibotta Help, but Faster?
Every day our savers find fast assistance in the Ibotta Community. Check it out to see if your question might be answered more immediately by other Ibotta users. Search your topic or log in to leave a question for the Community. Replies typically come through in a few hours or less!