Top of the moment help! Here you will find: trending help at the current time and special help articles for right now.
Offers & Redeeming Offers
Offers are the actual "products" of Ibotta. Here you will find: offer types, how to redeem, and trouble wit...
Bonuses & Earning Bonuses
A Bonus is a way to earn extra cash. Here you will find: bonus types, completing bonuses, and trouble with a bonus.
Shop online, get cash back. Here you will find: using mobile shopping, retailer specific information, and trouble wit...
Earnings & Withdrawing Cash
Cash back in your pocket. Here you will find: ways to withdraw, calculating earnings, and trouble with withdrawals or...
Teamwork & Referrals
Share Ibotta to build your Team. Here you will find: referrals and bonus, teamwork and bonus, and trouble with referr...
Ibotta General Education
The How-To's and What's That. Here you will find: instructions for all things Ibotta and Ibotta glossary.
Account & Troubleshooting
Personalizing your Ibotta app. Here you will find: account information, updating, and trouble with your information.
Rules to Use
Keep cool and follow the rules. Here you will find: specific rules about using Ibotta.
Sweepstakes & Giveaways
Earn more through limited sweepstakes. Here you will find: sweepstakes and giveaway rules.
Ibotta's Influencer Program
Here you will find more information about the Influencer Program and how to become a part of it.
- Current Care Team estimated response wait time
- Will the pending period for offers affect my bonus credit?
- How do I change my loyalty card or account?
- How do I redeem offer multiples?
- How do I redeem offers at Jo-Ann?
- Help: My bonus progress is not correct.
- Will a pending period affect my bonus?
- How do I redeem mobile shopping offers?
- Mobile Shopping - Amazon
- Mobile Shopping - Amazon Categories & Exclusions
- How do I earn a bonus with a mobile shopping offer?
- Help: I can't transfer my earnings to PayPal.
- Withdraw my earnings to PayPal.
- Help: I did not receive my Ibotta payment to my PayPal.
- How do I link my Facebook account to Ibotta?
- How can I contact the Care Team?
- How do I resend a receipt?
- Why am I locked out from withdrawing my earnings?