Top of the moment help! Here you will find: trending help at the current time and special help articles for right now.
Offers & Redeeming Offers
Offers are the actual "products" of Ibotta. Here you will find: offer types, how to redeem, and trouble wit...
Bonuses & Earning Bonuses
A Bonus is a way to earn extra cash. Here you will find: bonus types, completing bonuses, and trouble with a bonus.
Shop online, get cash back. Here you will find: using online shopping, retailer specific information, and trouble wit...
Earnings & Withdrawing Cash
Cash back in your pocket. Here you will find: ways to withdraw, calculating earnings, and trouble with withdrawals or...
Teamwork & Referrals
Share Ibotta to maximize your earnings. Here you will find: referrals and bonus, teamwork and bonus, and trouble with...
Account & Troubleshooting
Personalizing your Ibotta app. Here you will find: account information, updating, and trouble with your information.
Rules to Use
Keep cool and follow the rules. Here you will find: specific rules about using Ibotta.
Pay with Ibotta
Ibotta's newest product. This product is currently in beta and not available to all savers at this time. If intereste...
Ibotta General Education
The How-To's and What's That. Here you will find: instructions for all things Ibotta and Ibotta glossary.
Sweepstakes & Giveaways
Earn more through limited sweepstakes. Here you will find: sweepstakes and giveaway rules.
Ibotta's Influencer Program
Here you will find more information about the Influencer Program and how to become a part of it.
- Current Care Team estimated response wait time
- Tips for Success: Using your Loyalty Program with Ibotta
- How do I connect my loyalty account?
- How do I update my loyalty information?
- How do I connect my loyalty card?
- Help: My bonus progress is not correct.
- How do I redeem online shopping offers?
- How do I earn a bonus with an online shopping offer?
- Will a pending period affect my bonus?
- What is Online Shopping?
- Amazon Categories & Exclusions
- Help: I can't transfer my earnings to PayPal.
- Withdraw my earnings to PayPal.
- Help: I did not receive my Ibotta payment to my PayPal.
- How can I contact the Care Team?
- How do I resend a receipt?
- Why am I locked out from withdrawing my earnings?
- How do I use Pay with Ibotta?
- How do I link my Facebook account to Ibotta?
- How Does Ibotta Work? (A Step-By-Step Guide)
- Ibotta’s 100% Cash Back Giveaway