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Ibotta
Account & Troubleshooting

Account & Troubleshooting

Personalizing your Ibotta app. Here you will find: account information, updating, and trouble with your information.

Having Trouble?

How do I switchback to enter my phone verification code?
Help: I am having a technical issue.
Help: My stores nearby are not right.
Help: I cannot log into my account.
What is an error code?
Help: The app is having trouble loading.

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How To:

How do I change the password on my Ibotta account?
How do I change the phone number linked to my Ibotta account?
How do I cancel my Ibotta account?
How do I resend a receipt?
How do I verify my phone number so that I can withdraw my earnings?
How do I change general account information?

What's That?

Why do I need to verify my phone number?
How long does it take to receive a response from the Care Team?

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