Logo
Sign in
  1. Ibotta
  2. Account & Troubleshooting

Account & Troubleshooting

Personalizing your Ibotta app. Here you will find: account information, updating, and trouble with your information.

Having Trouble?

  • How do I switchback to enter my phone verification code?
  • Help: I am having a technical issue.
  • Help: My stores nearby are not right.
  • Help: I cannot log into my account.
  • What is an error code?
  • Help: The app is having trouble loading.
See all 10 articles

How To:

  • How do I resend a receipt?
  • How do I change the password on my Ibotta account?
  • How do I change the phone number linked to my Ibotta account?
  • How do I cancel my Ibotta account?
  • How do I verify my phone number so that I can withdraw my earnings?
  • How do I change general account information?

What's That?

  • SMS Support FAQs
  • Why do I need to verify my phone number?
Ibotta