Account & Troubleshooting
Personalizing your Ibotta app. Here you will find: account information, updating, and trouble with your information.
Having Trouble?
- Help: I am having a technical issue.
- Help: My stores nearby are not right.
- Help: I cannot log in.
- What is an error code?
- Help: The app is having trouble loading.
- Help: I'm not receiving emails.
How To:
- How do I take a screenshot for a support ticket?
- How do I delete my Ibotta account on my Apple Device?
- How can I report an issue with a past receipt?
- How do I change the password on my Ibotta account?
- How do I change the phone number linked to my Ibotta account?
- How do I verify my phone number so that I can withdraw my earnings?