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  2. Account & Troubleshooting

Account & Troubleshooting

Personalizing your Ibotta app. Here you will find: account information, updating, and trouble with your information.

Having Trouble?

  • Help: I am having a technical issue.
  • Help: My stores nearby are not right.
  • Help: I cannot log in.
  • What is an error code?
  • Help: The app is having trouble loading.
  • Help: I'm not receiving emails.
See all 9 articles

How To:

  • How do I take a screenshot for a support ticket?
  • How do I delete my Ibotta account on my Apple Device?
  • How can I report an issue with a past receipt?
  • How do I change the password on my Ibotta account?
  • How do I change the phone number linked to my Ibotta account?
  • How do I verify my phone number so that I can withdraw my earnings?
See all 7 articles

What's That?

  • SMS Support FAQs
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