You can change your password through the app or on the website
Here's how to change your password in the app
If you're logged into the app, follow these steps:
- Tap the dropdown menu in the top left corner.
- Tap Profile
- Tap Settings
- Tap Login information
- Tap Reset
- You'll automatically receive an email from Ibotta that includes a link to reset your password.
If you're not logged into the app, follow these steps:
- Launch the app and tap Forgot Password? on the Log in page.
- You'll automatically receive an email from Ibotta that includes a link to reset your password.
If you don't receive the email to reset your password within 20 minutes of requesting the email, there may be a block or hold on your email address that we'll need to clear for you.
Here's how to change your password if you created an account using Apple, Google, or Facebook
If you initially set up your Ibotta account using Apple, Google, or Facebook, you may not have an Ibotta password yet and will need to create one.
For more information on managing your Linked social accounts check out this helpful article: How do I manage my linked social accounts?
Here's how to change your password on the website
- Navigate to ibotta.com/forgot
- Enter your email address and click Send reset link.
- You'll automatically receive an email from Ibotta that includes a link to reset your password.
If you don't receive the email to reset your password within 20 minutes of requesting the email, there may be a block or hold on your email address that we'll need to clear for you.