Ready to redeem from one of Ibotta's mobile retailers? Follow these steps to help ensure that you receive credit:
**IMPORTANT: Mobile Shopping rebates are only valid when the mobile retailer's website or app is launched from Ibotta. Be sure not to break this direct link from the Ibotta app.**
Step 1: Access the Retailer from the Featured Screen or the Mobile Shopping Category. Users can also select specific categories from the Retailer gallery if eligible. Check out the list of retailers here.
Step 2: Tap on the pink "Shop" button. If prompted, download the specific mobile app.
Step 3: Make a purchase.
Step 4: Ibotta will update you on the status of your rebate. For most Mobile Shopping retailers, your rebate will update within 24-72 hours. Please review the rebate details for retailer specific information.
Your purchase will be listed as "Pending" on the Activity page. Once your purchase is made, Ibotta will update the status of your rebate (regarding processing time, please check rebate details for each individual offer).
Frequently Asked Questions
Do I need to verify anything?
Nope! As long as you have successfully used our Mobile Shopping process, you will be credited once your order is fully processed. We suggest holding on to your confirmation and shipping emails until your rebate credit posts.
Do I need to download the app?
It's your choice. For some retailers, you may be prompted to download the app or make your purchase within Ibotta. If you are not directed to download a partner app, please do not navigate away from the Ibotta web experience in order to receive credit.
Note: Purchases made outside of Ibotta through the partner app or mobile website are not eligible for credit.
How long will it take for me to receive my rebate from the Mobile Shopping purchase?
Each individual offer varies in pending credit time. Please review the rebate details within the Ibotta app for more specific information.
Can I make multiple purchases?
Yes! Each Retailer specific rebate and stackable rebates can be used for multiple purchases. Be sure to access the Retailer's rebate within Ibotta prior to each purchase. Additional purchases made with the Retailer, without accessing the Ibotta rebate, will not be eligible for credit.
Please note that not all % cash back offers are available at all times. Once an initial offer posts as pending to your account, please refresh your app to view the current offer.
For specific exclusions, please review each individual rebate for more details.
Will this count towards my teamwork and other applicable bonuses?
Yes, but your account will not reflect a Mobile Shopping rebate credit until the rebate status changes from pending to complete.
What if I cancel or return my order?
We will be notified of your return/cancellation and the credit will be deducted from your account.
Is a purchase made directly through the retailer's website eligible for Ibotta credit?
No, in order to receive credit, you must use the Mobile Shopping system, both starting and completing the process from the Ibotta app.
Is a purchase made at the store eligible for Mobile Shopping % cash back?
No, in order to receive credit, your purchase must start with the Ibotta app and the web experience presented. If you make an in-store purchase and there is an in-store rebate available, please send us your POS receipt through the app.
**IMPORTANT: Mobile Shopping rebates are only valid when the mobile retailer's website or app is launched from Ibotta. Be sure not to break this direct link from the Ibotta app.**