Ibotta's goal is to you save time and money by providing cash back for items that you normally buy.
Sadly, there are some people who want to take advantage of Ibotta by not following our Terms of Use, which can be found here.
Ibotta will automatically deactivate an account for a counterfeit receipt or more than two accounts on a single device. All other concerns regarding an account will lock the user from cashing out so that our Team can complete a review.
If your account was deactivated for improper behavior, please reach out to the Account Review Team for assistance. You can submit a ticket or write us directly at accountsupport@ibotta.com.