Ibotta reserves the right to deactivate a Saver's account if it is found to be in violation of our Terms of Use. Ibotta will automatically deactivate an account for a counterfeit receipt or more than two accounts on a single device. All other concerns regarding an account will lock the Saver from withdrawing earnings while our Care Team completes a review.
If you believe your account was deactivated by mistake and your account was not in violation of our Terms of Use, please contact the Account Review Team by submitting a request.
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Every day our savers find fast assistance in the Ibotta Community. Check it out to see if your question might be answered more immediately by other Ibotta users. Search your topic or log in to leave a question for the Community. Replies typically come through in a few hours or less!
Rules to Use