Our Care Team typically responds within 2 business days after your request was submitted.
During periods of high purchase volume (e.g. the holiday season), estimated response times may increase. Sending multiple tickets about one issue will likely increase response time.
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Every day our savers find fast assistance in the Ibotta Community. Check it out to see if your question might be answered more immediately by other Ibotta users. Search your topic or log in to leave a question for the Community. Replies typically come through in a few hours or less!