Our Care Team typically responds within 2 business days after your request was submitted.
During periods of high purchase volume (e.g. the holiday season), estimated response times may increase. Sending multiple tickets about one issue will likely increase response time.
Looking for Ibotta Help, but Faster?
Check out the Ibotta Community forum to see if your question might be answered more immediately by other Ibotta users. Every day our savers find fast assistance in the Ibotta Community. Search your topic or log in to leave a question for the Community. Replies typically come through in a few hours or less!