The most common instances where a Saver may assume there is an unauthorized charge on their debit card are:
1. Gift card transactions - Gift card transactions will appear as IBOTTA PAY on your debit card statement and they will list the name of the retailer.
2. ‘Recurring’ flag on card statements - you may see a "recurring" flag on your statement, but this does not indicate that you are subscribed to a recurring plan or charge.
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- This "recurring" flag does indicate that you have saved your card for future charges.
If you see a charge that you did not authorize, please contact our Care team for assistance by selecting Submit a request in the top right corner of this screen. |