Help: My stores nearby are not right.

When you are ready to shop, the retailers will be displayed based on your location and the zip code on your account.

If the stores that are displayed are not actually the stores near you, here are two troubleshooting tips:

1. Make sure that you have location settings turned on.

• Go to your device Settings.
• Turn on location services.

*If your location services are turned on for Ibotta, try toggling the location on and off, force the Ibotta app to close, and reopen Ibotta.   2. Make sure that the zip code that you have entered is correct. Tap the Profile dropdown menu on the top left corner of the home page Tap Settings Tap Update Profile Edit the zip code on your account, if different than your actual home location Tap Save if changes need to be saved.

NOTE: If the stores being displayed nearby are still incorrect, please write our Care Team for further assistance.

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 Account & Troubleshooting