If you sent in the wrong receipt, we're sorry for the inconvenience! Unfortunately, receipts submitted with inaccurate information can't be accepted by Ibotta and are subject to reversal. When this happens, you will be notified with an in-app message.
Wrong retailer? Wrong purchase? No problem.
If you would like to resubmit an eligible receipt, please wait for your offers to become available again. It may take 48 hours for the offers to show back up in Your retailer list. Once the offers are made available, you can resubmit with the correct information.
Account & Troubleshooting