Before contacting the Care Team...
We recommend visiting the Ibotta Community forum to see if your question might be quickly answered by other Ibotta Savers. Tons of our Savers find fast assistance in the Ibotta Community every day. Search your topic or log in to leave a question. Replies typically come through in a few hours or less!
If you don't find an answer in our Community, you can ask our new chatbot, Carlotta the Ibotta Care Bot! Carlotta is new and we're working on improving her functionality every day. When you first interact with Carlotta, she will show you some hot topics. If you see what you're looking for, start there by clicking one of the suggestions.
You can also Send a message to start a conversation with Carlotta if one of these suggestions isn't what you need.
| What does Carlotta need to know? | What does Carlotta not need to know? |
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If she can't answer your question, she can help you create a ticket and send it to the Care team on your behalf. Simply click on Submit a support ticket or I still need help when prompted. Fill out the form, and we will be here to help!
Looking for Ibotta Help, but Faster?
Every day our savers find fast assistance in the Ibotta Community. Check it out to see if your question might be answered more immediately by other Ibotta users. Search your topic or log in to leave a question for the Community. Replies typically come through in a few hours or less!
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