The Ibotta scanner requires a crisp, clear barcode to process your receipt. Faded ink, smudges, or misprints will prevent the scanner from reading the barcode. Always verify that you have a clearly printed receipt from the store to ensure a successful submission.
Articles in this section
- Help: I don't have a physical receipt
- Help: I am having trouble linking my loyalty card or account
- Help: Why does my friend have offers or bonuses I do not?
- Help: I did not receive cash back on my loyalty purchase
- Help: The product barcode does not match
- Help: I did not get cash back for my in-store offer(s)
- Help: I can't find a product in my store
- Help: The barcode on my receipt won't scan