We know how frustrating this can be when you just want to get your receipt sent to Ibotta so that you can put all of your groceries away.
Some times receipts will have printing errors that affect the quality of the barcode on the receipt. When this happens, it will prevent the barcode scanner from properly scanning the receipt in order to send to Ibotta.
Don't worry! You can send us pictures of your receipt, through the help center, and our Team will help you get your receipt manually entered and reviewed. Tap or click Submit Request in the upper right corner of the Help Center to send us a ticket and be sure to include pictures of your receipt.