Changing your password can be done through the app or on our website.
If you need to change your password, whether you forgot it or want to update it for security, please follow the steps below.
For users who set up their Ibotta accounts with Facebook, you do not have an Ibotta password yet and will need to create one.
To reset, change, or create your password:
- Log out of the app if you have not done so already. To log out, tap Account on the navigation bar, tap Settings, then tap Log Out.
- If you are changing your password on a desktop or laptop, go to ibotta.com and click Log In, click Forgot Password, and enter your email address. Then proceed to Step 3.
- If you do not receive the email to reset your password within 20 minutes of requesting the email, please write our Care Team at firstname.lastname@example.org for immediate assistance. There may be a block or hold on your email address that we will need to clear for you.
Once your new password has been saved, you can log back into your account. Be sure to save your new password before navigating away from the web page or your new password will not be saved.
Account & Troubleshooting