Not to worry! Here are some troubleshooting steps to get your PayPal account linked to your Ibotta account.
- Do you have the correct payment account information?
- Be sure you logged into PayPal using your correct account information including password.
- It is also important that you tap "Agree" to linking your PayPal with your Ibotta account when initially linking your accounts together.
- Be sure you logged into PayPal using your correct account information including password.
- Do you have the correct email address?
- Check the spelling of your email address to ensure that you have entered the correct information.
- Are you having connectivity issues?
- If the app is timing out or continuously loading, try again in an hour or so.
If you are still having trouble linking your payment account to your Ibotta account, please write our Care Team who will be happy to assist you.