When you verify your phone number, you are adding an extra layer of security to your account.
In order to withdraw your earnings, you must have your account and phone number verified with the app. Follow these steps to verify your phone number:
- Tap Profile, located at the top left of the home page.
- Scroll to the Verify device section.
- Select the Link your phone number option.
- Enter your new number.
- Enter the verification code you received on your phone.
- Tap on Verify.
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- If you are having trouble retrieving the verification code, please check here.
Once the verification is successful, you will receive a "Device Verified" notification. Your phone has been successfully verified in our system and you are now able to withdraw your earnings!
Phone Verification FAQ
Q: How will Ibotta use my phone number?
A: Ibotta will only use your phone number for phone verification. We’ll never share your number with any other party, or text you promotional content without your explicit consent. Ibotta will never call you.
Q: Will I be charged for Ibotta's text message?
A: No. Outside of normal/standard data and text messaging rates associated with your device plan, Ibotta will not charge you to receive a verification text code.
Q: What if I enter the wrong number?
A: Your phone number won’t be saved to your account until it’s verified. If you enter the wrong number, just follow the prompts in the app to enter the number again.
Q: How often will I need to verify my phone number?
A: Although you shouldn’t have to verify your phone number on a regular basis, we may ask you to re-verify your phone number based on your app activity in order to keep your account safe.
Q: What if I need to change the number linked to my account?
A: Please contact Ibotta Care to update the phone number associated with your account.
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