Help: I am not receiving the email to confirm my Ibotta account.

Confirming your email address confirms your Ibotta account and ensures all Ibotta emails are sent to your correct email address.

I'm not receiving the confirmation email.

If you are not receiving the confirmation email, be sure that you are checking the email you use to log into your Ibotta account. You can also try these helpful tips:

• Check your Spam, Trash, or Junk folders. If you have trouble with a link, make sure the email is currently in your inbox.
• Ensure that you have accepted emails from the domain @ibotta.com. You can also whitelist this domain through your email provider. For help whitelisting an email address, https://www.whitelist.guide/ is a helpful resource.
• Verify that the automatic date and time setting is enabled within your device settings. Turning this on allows the device to sync its clock with the network time.
  
  

I created an account using Apple, Google, or Facebook.

If you created your account using Apple, Google, or Facebook, your confirmation email will be sent to the email address associated with your linked socials account.

For more information on updating your Ibotta email address, resetting your password, or managing your Linked social accounts check out this helpful article: How do I manage my linked social accounts?

I am still not receiving the email to confirm my Ibotta account.

If you are still not receiving the email to confirm your account, there may be a block or hold on your email address preventing the email from getting to you. Please contact the Ibotta Care Team by submitting a ticket through our chatbot.

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