How do I claim my missing cash back?

If you submitted your in-store paper receipt and are missing cash back, you can claim the missing cash in the app

How to claim your missing cash back

You can claim your missing cash once per purchase within 7 days from the date printed on your paper receipt. Here's how:

Tap the teal Earnings button from the top right corner of your home page. Tap the Transaction Tap I'm missing cash back. Scroll to locate your missing offer(s) and tap Select for each offer. Update the quantity and tap Scan to scan the item's barcode. Tap Submit barcode and Add $X.XX. Tap Select to claim more missing offers or tap Submit $X.XX for review.

Review can take up to 24 hours—check back in the app for transaction updates. If the product is accepted, offer and eligible bonus cash back will be added to your earnings. Please note, you can't claim missing cash for loyalty transactions or receipt submissions that require a barcode scan.

If you don't see this option or are still missing cash back, please check out this article: Help: I did not get cash back for my in-store offer(s).

Eligible purchases 

Please note, in order to claim missing cash back this way, you must have a paper receipt submission from an in-store purchase. Missing cash back on a grocery pickup & delivery purchase? Check out this article for helpful information: Help: I'm missing cash back on my grocery pickup & delivery purchase.