How do I claim my missing cash back?

If you are missing cash back for a recent grocery purchase, you may be able to claim the missing offers in the app

How to claim missing cash back for in-app receipt submissions

You can claim your missing cash once per purchase within 7 days from the date printed on your paper receipt. Here's how:

Tap the teal Earnings button from the top right corner of your home page. Tap the Transaction Tap I'm missing cash back. Scroll to locate your missing offer(s) and tap Select for each offer. Update the quantity and tap Scan to scan the item's barcode. Tap Submit barcode and Add $X.XX. Tap Select to claim more missing offers or tap Submit $X.XX for review.

Review can take up to 24 hours—check back in the app for transaction updates. If the product is accepted, the offer and eligible bonus cash back will be added to your earnings. Please note, you can't claim missing cash for loyalty transactions or receipt submissions that require a barcode scan.

If you don't see this option or are still missing cash back, please check out this article: Help: I did not get cash back for my in-store offer(s).

How to claim missing cash back for loyalty purchases

What is the Recent purchases section for? 

If you've recently shopped with Ibotta using a loyalty account, you may see your transaction appear under Recent purchases on your Earnings page.
 

If you missed adding an offer before checking out, you could be alerted to claim your missing cash back. 

1. Tap the transaction under Recent purchases
2. Tap Add offers
3. Add the eligible offers (+) under Offers found
4. Tap Submit offers

Please note that this feature is available for select loyalty retailers.

If you don't see your transaction or are still missing cash back, please check out this article: Help: I'm missing cash back on my grocery pickup & delivery purchase.